Shipping Policy

Welcome to Mdorah! We’re committed to getting your orders to you quickly, safely, and hassle-free. Please read our shipping policy to know how we handle deliveries within Nigeria.

Shipping Locations

We currently offer local shipping within Nigeria only. At this time, we do not support international shipping.

Order Processing Time

•All orders are processed within 1–2 business days after payment is confirmed.
• You will receive an email confirmation once your order has been processed and shipped.
• Orders are not processed or shipped on weekends or public holidays.

Delivery Time

Estimated delivery times based on your location:

•   Lagos: 1–3 business days
•   Other States in Nigeria: 2–5 business days

Please note that delivery timelines are estimates and may be impacted by factors outside our control (e.g. weather, holidays, or courier delays).

Shipping Fees

Shipping fees are calculated at checkout based on your delivery address. We strive to keep our rates fair and transparent.

Delivery Method

We use reliable local delivery partners to ensure your orders arrive in good condition and on time, and you’ll receive an email confirmation once your order is confirmed and on its way.

Failed Delivery Attempts

If a delivery fails due to incorrect address details or an inability to reach you, our courier will make further attempts to deliver. If delivery is still unsuccessful, the package may be returned to us and a re-delivery fee may apply.

Need Help?

If you have any questions or concerns about your order or our shipping process, don’t hesitate to reach out:

•   Email: support@mdorah.com.ng
•   Phone/WhatsApp: 0813 367 3653
•   Business Hours: Monday – Friday | 9:00 AM – 5:00 PM